Privacy Policy

Effective Date: 01 Sep 2023

This Privacy Policy governs the manner in which Effective Speaking collects, uses, maintains, and discloses information collected from users (referred to as “User” or “you”) of the https://effectivespeaking.co.nz website (referred to as “Website”). This Privacy Policy applies to the Website and all products and services offered by Effective Speaking Ltd.

1. Introduction

Effective Speaking respects your privacy and is committed to protecting the personal information you provide while accessing our Website. This Privacy Policy outlines our practices regarding the collection, use, storage, and disclosure of personal information and the choices available to you concerning the use of your personal information.

2. Personal Information Collection

2.1 Information You Provide

We may collect personal information from you when you visit or interact with our Website. This information may include, but is not limited to, your name, email address, contact number, job title, company name, and any other information you voluntarily provide to us through contact forms, subscription forms, or any other means of communication.

2.2 Automated Information Collection

Our Website may automatically collect certain information about your visit through the use of cookies and similar tracking technologies. This information may include your IP address, browser type, operating system, referral source, pages viewed, and other browsing activities. We use this information to analyze trends, administer the Website, track user movement, and gather demographic information.

3. Use of Personal Information

We may use the personal information we collect from you for the following purposes:

• To improve customer service: Your information helps us respond effectively to your customer service requests and support needs.
• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Website.
• To send periodic emails: We may use the email address provided to send User information and updates pertaining to their inquiries, requests, or orders. It may also be used to respond to their questions, concerns, or other requests.
• To send marketing communications: We may use the email address provided to send you promotional content, newsletters, or other marketing communications related to our services. You may choose to unsubscribe from these communications at any time.

4. Protection of Personal Information

We adopt appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

5. Sharing Personal Information

We do not sell, trade, or rent your personal identification information to third parties. We may share generic aggregated demographic information that does not include any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

6. Third-Party Services

We may use third-party service providers to assist us in operating our business and the Website, such as hosting providers, analytics services, and customer relationship management systems. These third parties may have access to your personal information solely for the purpose of performing their functions and are obligated to maintain the confidentiality and security of your information.

7. Transfer of Data

By using the Website, you consent to the transfer of your personal information to other countries, including countries that may have different data protection rules than your country. We will take all reasonable steps necessary to ensure that your personal information is treated securely and in accordance with this Privacy Policy.

8. Children’s Privacy

The Website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected personal information from a child under 16, please contact us immediately so that we can take appropriate action to remove the information.

9. Compliance with Privacy Act 2020 (New Zealand)

Effective Speaking is committed to complying with the Privacy Act 2020 of New Zealand. This Privacy Policy is designed to comply with the requirements set forth by the Privacy Act 2020 and the principles of data protection established therein.

10. Rights of Individuals under the Privacy Act 2020

As an individual user, you have certain rights under the Privacy Act 2020, including:

• Right to access: You have the right to request access to the personal information we hold about you and to obtain a copy of that information.
• Right to correction: If you believe that any personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request its correction.
• Right to erasure: In certain circumstances, you have the right to request the erasure of your personal information from our records.
• Right to restriction: You have the right to request the restriction of the processing of your personal information under certain circumstances.
• Right to object: You have the right to object to the processing of your personal information under certain circumstances, including direct marketing purposes.
• Right to data portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: If you believe that we have not complied with the Privacy Act 2020, you have the right to lodge a complaint with the Privacy Commissioner of New Zealand.

11. Retention of Personal Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer required, we will take reasonable steps to securely destroy or de-identify it.

12. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be reflected with a revised “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting and using your personal information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at: jane@effectivespeaking.co.nz. We will respond to your inquiry as soon as reasonably possible.

By using our Website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Website. Your continued use of the Website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.